Command I.T. Services is a managed service provider. We offer a wide range of comprehensive services for business customers. Continuous monitoring and proactive maintenance to ensure your IT runs smoothly and eliminates costly downtime. The latest technologies and management software systems to identify issues before they cause interruption.
Managed IT Services are included as part of a Support Agreement that can ensure a close relationship between your business and our Support Department. With a Managed Services Agreement you know you have the peace of mind and need only call one person for all technical and computing problems.
Proactive monitoring
Remote Support
Email Filtering
Security & Antivirus
Asset & Credential Management
Documentation
Change Control
Proactive monitoring
Monitoring software provides up to the minute information on the status of hardware and software. The system can monitor any network device relaying information on the state of any device. A few examples of the hundreds of metrics that can be monitored include backup, CPU, disk, memory, windows services, internet and even site to site VPN connectivity to name a few.
Remote Support
Remote support is provided via fast remote connection software with minimal end user input required.
Email Filtering
Central email filtering service that has up to date spam and virus definitions keeping on top of global virus and spam trends as they happen.
Security & Antivirus
Endpoint device antivirus and malware protection.
Asset & Credential Management
All ITC assets are recorded and updated as part the Command I.T. Services Managed IT Services.
Documentation
All network information is recorded internally in standardised documentation.
Change Control
Any changes to a Managed Services Customer Network must go through an approval process to ensure any network changes will not conflict with existing infrastructure and be in the customer’s best interests.
